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TEL02 · 4G AI Phone Assistant

Your 24/7 front desk that never misses an order.

TEL02 is an autonomous front-desk device that replaces traditional reception and support expenses with intelligent communication. It answers every call, takes orders via natural voice conversation, processes payments, and sends confirmed orders directly to the kitchen or back-office.

4G / Wi-Fi 24/7 Always-On POS Integration Multi-Branch
TEL02 4G AI Phone Assistant
24/7
Always answering
0
Missed orders
Concurrent calls
$0
Standby labor
Replace idle labor costs

Every call answered. Every order confirmed and paid.

Most businesses lose revenue to missed calls, busy signals, and after-hours inquiries. TEL02 eliminates all three. It autonomously handles inbound calls with natural language AI, takes complete orders including customizations, processes payment on the call, and dispatches confirmed orders directly to your kitchen printer or back-office system.

Front-desk staff taking a phone order at a busy counter
Key Features

Everything your phone line needs — and more.

Autonomous Voice Ordering

Natural language AI takes complete orders via phone — items, customizations, quantities — no human operator needed.

Real-Time Order Processing

Confirmed orders with payment are instantly sent to kitchen with print-to-kitchen and automatic receipt generation.

24/7 Always-On Front Desk

Operates around the clock. Every call is answered instantly, converting calls into confirmed bookings and paid orders.

Pre-Payment Integration

Processes payments during the call. Orders arrive as 'Paid & Sent to Kitchen' — zero friction at pickup.

Multi-Branch Support

Routes and manages orders across branches with location-aware intelligence. Perfect for chains and multi-location businesses.

4G + Wi-Fi Connectivity

Dual connectivity ensures reliable operation. Cloud-based AI backend with auto-restart and failover for 24/7 service.

Technical Specifications

The details.

Product Namehearit.ai AI Phone Assistant
Product Category24/7 AI Front-Desk / Autonomous Phone Agent
AI EngineCloud AI voice processing + NLU
Core FunctionInbound call → voice order → payment → kitchen dispatch
Call HandlingUnlimited concurrent calls, zero wait time
PaymentPre-payment processing during call (POS integration)
Order OutputStructured order ticket, receipt, print-to-kitchen
Multi-BranchLocation-aware routing and order management
ConnectivityWi-Fi / Ethernet, cloud-based AI backend
Form FactorCompact desktop device with built-in speaker & mic
IntegrationPOS, kitchen printer, CRM, booking systems
Availability24/7 always-on, auto-restart & failover
Problems eliminated

Stop losing revenue to missed calls.

Built for

Made for businesses that live on the phone.

Restaurants Pizza Delivery Quick Service Dental Practices Healthcare Clinics Veterinary Auto Repair Salons & Spas Hotel Front Desks Professional Services
Made by the manufacturer

Engineered and built in-house.

From SMT and assembly to QA, Telalive is produced in our own Shenzhen facility — consistent quality from 100 to 100,000+ units.

SMT line operator inspecting a populated Telalive circuit board
Technician assembling Telalive devices on the production line
Telalive unit undergoing automated quality-assurance testing
Make it yours

Custom deployment options.

White Label Solutions

Launch under your own brand.

Custom AI Workflows

Build industry-specific conversation and ordering flows.

POS Integration

Connect directly to existing POS and kitchen printer systems.

Private Deployment

On-premise and enterprise infrastructure support.

API Integration

Integrate with proprietary applications and booking systems.

Ready to answer every call, automatically?

Book a demo, request a pilot device, or talk to our team about deploying TEL02.